Privacy Policy

myNoark Energy Management System (Australia)

Effective Date: 01.02.2024

Thank you for choosing myNoark Energy Management System ("System"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect the following types of personal information:

· Contact Information: Name, address, email address, and phone number.

· Device Information: Information about the devices you use to access the System, including device type, operating system, and unique device identifiers.

· Usage Information: Information about how you use the System, including your energy consumption patterns and preferences.

· Billing Information: Payment details for subscription-based services, if applicable.

2. How We Use Your Information

We use your personal information for the following purposes:

· Providing Services: To deliver and improve the System, including personalized energy management recommendations.

· Customer Support: To respond to your inquiries and provide customer support.

· Billing and Payments: To process payments and manage billing for subscription-based services.

· Communication: To send you updates, newsletters, and promotional materials.

3. Information Sharing

We may share your personal information with:

· Service Providers: Third-party service providers who assist us in operating the System.

· Legal Compliance: To comply with legal obligations, such as responding to lawful requests or court orders.

· Consent: With your explicit consent, which you may withdraw at any time.

4. Storage of Data in Australia

All personal information collected and processed by our System will be stored within Australia. We take steps to ensure that your data is handled in accordance with Australian privacy laws.

5. Security Measures

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security measures, including encryption and access controls.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can manage your cookie preferences through your browser settings.

7. Access and Correction

You have the right to access and correct your personal information held by us. If you would like to do so, please contact us using the details provided in Section 9.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any material changes through the System or other means.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to access or correct your personal information, please contact us at:

Noark Australia Pty Ltd

Address: Warehouse 1, 10-12 Fairford Road Padstow NSW 2211 Australia

Email: info@noark.au

Telephone: 1300 771 739

By using our System, you agree to the terms outlined in this Privacy Policy.